Can we drive our car through the park?
No, you will park in our parking lot.
Our Trams will take you on a 30 minute tour to see the animals.
How many buckets of food should I buy? ($5 each)
One per person will usually last the entire ride.
The more food, usually means more interaction with the animals.
What methods of payment do you accept?
We accept Cash, Credit or Debit.
What are the benefits to buying a season pass?
Season pass holders enjoy a "no wait line", a 10% discount in the Bayou General Store, and invitations to special events.
Do you offer family discounts?
No
What time is the last tram?
If you purchase a ticket before we close, you are guaranteed a tram ride.
Our drivers give tours until the last guest is served.
What time does the petting zoo close?
The petting zoo closes at 2:00 on weekdays and 4:00 on weekends.
Is there a fee for parking?
No
Can I buy tickets online?
No, tickets are purchased once you arrive. Please do not purchase until all guests arrive.
Can I bring a picnic lunch?
Yes! We have plenty of picnic areas for guests to enjoy.
Are coolers allowed inside the park?
Yes
Should I bring a stroller or wagon?
Strollers and wagons are welcome. We have space designated to park strollers while you are riding the tram.
Do you offer pony rides?
No
Do you have birthday party packages?
No, we do not offer birthday packages. You are welcome to host your party in the valley. You will purchase tickets for your guests when they arrive.
Can I bring my service animal?
Per ADA Regulations: At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of the dog would be disruptive, causing the displayed animals to behave aggressively or become agitated.
If a guest leaves an animal in their vehicle, we will notify animal welfare.
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