Can we drive our car through the park?

No, you will park in our parking lot.

Our Trams will take you on a 30 minute tour to see the animals.

What method of payment do you accept?

Tap

Credit

Debit

Cash

Do you sell gift cards?

Yes, gift cards can be purchased at the ticket booth during business hours.

How many buckets of food should I buy?

One per person will usually last the entire ride. 

The more food, usually means more interaction with the animals. 

What time is the last tram?

If you purchase a ticket before the last entry, you are guaranteed a tram ride. The last tram leaves 30 minutes prior to closing.

Our drivers give tours until the last guest is served.

Can I buy tickets online?

No, tickets are purchased once you arrive.

Is there a fee for parking?

No

Is the tram wheelchair accessible?

Yes

Can infants ride the tram?

Yes, Parents will hold the child throughout the ride. The child will not stay in the carrier.

Do you offer family discounts or Snap Discounts?

No. (Family FUN Pass is available at limited times during the year) 

Do you have a petting zoo?

Yes, our petting zoo is located at Addie Lou's Barnyard.

What time does the petting zoo close?

2:00 on weekdays/ 4:00 on Weekends

If you arrive close to 1:30 on a weekday or 3:30 on a weekend you will miss the petting zoo since you will be on the tram.

Can I bring a picnic lunch?

Yes! We have plenty of picnic areas for guests to enjoy. 

Are water fountains available?

No. The Zoo uses well water. Bottled water is available for purchase.

Are coolers allowed inside the park?

Yes. Coolers with wheels or in a wagon is a smart idea.

Should I bring a stroller or wagon?

Yes, strollers and wagons are welcome. We have space designated to park strollers while you are riding the tram.

Do you offer pony rides?

No, we believe that asking an animal to be ridden continuously is exhausting and emotionally traumatizing.

Do you have birthday party packages?

No, we do not offer birthday packages. You are welcome to host your party in the valley. You will purchase tickets for your guests when you arrive. You are welcome to bring decorations and outside food. NO BALLOONS or CONFETTI.

Can I bring my service animal?

Per ADA Regulations: At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of the dog would be disruptive, causing the displayed animals to behave aggressively or become agitated. If a guest leaves an animal in their vehicle, we will notify animal welfare.